Effective Date: August 2026
Last Updated: August 2026
Welcome to Soham Seva Group. We are a registered charitable foundation operating through our online portal at https://sohamseva.org
At Soham Seva Group, our work is guided by the philosophy of oneness, compassion and shared responsibility. We deeply value the trust you place in us when you visit our website, donate, sign up to volunteer or engage with our community initiatives. This Privacy Policy explains how we collect, use, protect and handle your information in accordance with applicable laws in India.
By accessing our Website, making a donation, registering as a volunteer or otherwise interacting with our services, you agree to the collection and use of information in accordance with our Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Website.
We collect information to support our charitable mission, process contributions smoothly and communicate effectively with our volunteers and supporters.
A. Personal Information (Knowingly Provided by You)
We collect personal information only when you voluntarily provide it to us in connection with specific activities on our Website, such as making a donation, filling out a volunteer form, joining a campaign or reaching out via contact forms. This may include:
Full name
Email address
Phone number
Postal address / Location details
Date of birth
Identification details required by law for donation receipts (e.g., PAN details for tax compliance under Indian regulations)
B. Non-Personal & Technical Information
When you browse our Website, we automatically collect basic, non-identifying technical information to improve site performance and user experience. This includes:
IP address and general geographic location
Device type, browser type and operating system
Pages visited, time spent on pages and files downloaded
Referring website addresses
Soham Seva Group treats financial transactions with the highest level of care and integrity.
No Card/Bank Data Storage: We do not collect, store or process your sensitive financial information such as debit/credit card details, CVVs, net banking credentials or UPI PINs on our servers.
Third-Party Payment Gateways: All financial contributions made through online methods (cards, net banking, UPI) are processed securely through certified, PCI-DSS compliant third-party payment gateways or direct UPI transfers via official banking networks.
We use your personal data strictly for non-profit operational purposes aligned with our mission, including:
Processing your donations, generating tax receipts and maintaining official accounting records.
Coordinating volunteer activities, CSR partnerships and community outreach drives.
Sending operational updates, impact reports or news regarding our initiatives (only if you have opted in or engaged with us).
Responding to your inquiries, feedback or requests submitted through our contact channels.
Monitoring website traffic to enhance functionality, security and content layout.
Your privacy is paramount to us.
Zero Commercial Selling: Soham Seva Group never sells, rents, trades or commercially shares your personal information with any third-party marketing organisation.
Strict Confidentiality: Your information remains strictly within Soham Seva Group’s database and authorised administrative systems.
Service Providers: We may share necessary details with trusted technical partners (such as website hosting providers or email broadcast systems) solely to deliver services to you. These partners are bound by strict confidentiality agreements.
Our Website is intended for general audiences. If you are under 18 years of age, please ensure you obtain permission from a parent or legal guardian before submitting any personal details, registering as a volunteer or making contributions through our Website. We encourage parents to actively guide their children’s online activities.
Our Website uses “Cookies” and standard web analytics tools (such as Google Analytics) to personalise your browsing experience and analyse site traffic.
What are Cookies? Cookies are small data files placed on your browser that help us recognise returning visitors, understand popular content and improve site performance.
Managing Cookies: You can choose to accept or decline cookies by adjusting your browser settings. However, disabling cookies may limit your ability to use certain features on our Website.
Our Website may contain links to external third-party websites (such as social media platforms, partner portals or news outlets). These links are provided solely for convenience and informational purposes. Soham Seva Group does not exercise control over external platforms and is not responsible for their content, privacy practices or security measures. We encourage you to review the privacy policy of any third-party site you visit.
We respect your choices regarding communications:
Opt-In: You will only receive campaign updates if you have requested them or participated in our programs.
Opt-Out / Unsubscribe: You can opt out of non-transactional emails at any time by clicking the “Unsubscribe” link at the bottom of our emails or by contacting us directly.
A. Legal Compliance
While we prioritise confidentiality, Soham Seva Group may disclose personal information without prior notice if required to do so by applicable laws, court orders, government regulations or to safeguard the rights, property and safety of our organisation, our volunteers or the public.
B. Data Security & Limitations
We employ industry-standard physical, technical and managerial safeguards to protect your data. However, please note that no transmission of data over the internet or method of electronic storage can be guaranteed as 100% secure. While we strive to use every reasonable effort to safeguard your data, we cannot guarantee absolute security against unauthorised access or technical failures beyond our reasonable control.
You have full control over the personal information you share with us. At any time, you have the right to:
Request a copy of the personal information we hold about you.
Ask us to update or correct any inaccuracies in your personal data.
Request the deletion of your personal information from our active mailing and outreach databases.
Soham Seva Group reserves the right to revise or update this Privacy Policy periodically to reflect changes in legal requirements, technology or our non-profit operations. Any changes will be posted directly on this page with an updated revision date. We encourage you to review this page periodically to stay informed.
If you have questions, feedback or requests regarding this Privacy Policy or your personal data, please feel free to reach out to us:
Soham Seva Group
Location: Kandivali West, Mumbai, Maharashtra, India
Phone: +91 8691081088
E-mail: support@sohamseva.org
Operating Hours: Monday to Saturday | 10:00 AM to 05:00 PM IST
